A policy may be cancelled at the request of either party.

This is the costs incurred if the Client is forced to cancel their trip, or end it suddenly, due to circumstances out of their control.

This is effectively a roof that covers a driveway or other parking area, which does not have a door like a garage.

In life insurance, this is the amount of money that is received by a policyholder when they surrender an insurance policy.

A legal document, recognised in law, which proves that insurance cover is in place.

An acronym for the Chartered Insurance Institute, a body that controls professional, eithical and educational standards in the insurance industry.

A request from an insured person for payment from the insurer.

An arrangement by which a number of insurance companies cover a particular risk.

An optional insurance that you may be able to take out which removes your liability to pay an insurance excess, should your vehicle such as a hire car be involved in an accident.

Any vehicle used exclusively for business e.g.vans.

Usually the most expensive cover for car insurance. As per its name, it offers the widest cover. It not only covers damage to third parties vehicles by also your own as well as losses caused by fire and theft.

A policy that provides recovery and repair services for vehicles/motorists for when they break down.

An agent who brings two parties together, enabling them A legally enforceable agreement between two parties.

If you sign a contract you will end up being bound by the contracts specific terms and conditions - failure observe them may result in financial or, in some circumstances, even criminal penalties.

When an insurance company agrees to insure a client they are said to be 'covering' them.

A temporary certificate of insurance. This will be issued for the short period of time that it takes for the certificate to be prepared.

This is when an insurance application is rejected by an insurance company.

The premium deposit paid when an application is made for an insurance policy.

A procedure under which an organization to whom a payment is due claims the amount directly from the bank account of its debtor. Many insurance companies will require premiums to be paid by direct debit.

This is the duty of any person when they are making an application for an insurance policy to disclose all relevant details that may affect the risk.

Payment of twice the policy normal benefit for specific kinds of losses under certain conditions.